Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Chipman

McKinney,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proven track record in residential and commercial construction sales, by leveraging strong communication skills and effective negotiation. Excellent with client needs assessment and one call close. Demonstrated adaptability and a results-driven approach, consistently exceeding sales targets through strategic planning and teamwork.

Overview

25
25
years of professional experience

Work History

Sales Design Consultant

Home Stop
03.2024 - Current
  • Present 2 to 3 in home company presentations showcasing unique product solutions tailored to specific client needs.
  • Established credibility as a trusted advisor by staying current on industry trends, market conditions, and competitive landscape analysis.
  • Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.
  • Maximized revenue opportunities by upselling additional products or services during client consultations when appropriate.
  • Identified cross-selling opportunities within existing client base, promoting the full range of home renovation services offered by the company.
  • Complete all sales and work orders with IPAD.

Sales Manager/ Design Consultant/ Project Manager

Swim Solutions Pools
06.2020 - 10.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Implemented systems and procedures to increase sales.
  • Met with over 20 customers per week to discuss design vision and individual needs.

Sales Consultant/ Project Manager/ Marketing

Poolnique
04.2017 - 06.2020
  • Managed multiple projects concurrently while maintaining attention to detail and quality control throughout design process.
  • Enhanced teamwork and communication between sales and design departments for smoother project execution.
  • Streamlined sales process by utilizing CRM software efficiently to track leads, appointments, and follow-ups.
  • Maintained extensive knowledge of competitors'' offerings, enabling successful differentiation of our products/services during in-home consultations.
  • Built relationships with product manufacturers and vendors of related products and services to cultivate referral network.
  • Increased overall revenue 30% with one call close skills.

Sales Design Consultant/ Project Management

Tiger Pools
01.2015 - 04.2017
  • In home sales presentations showcasing Swimming Pool designs tailored to specific client needs.
  • Establish clients needs and preferred products to create a 3D drawing with proposal for project.
  • Close contract and provide ongoing support for clients, ensuring any concerns were addressed promptly to maintain high levels of satisfaction.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Optimized resource allocation during peak periods by assessing project priorities and delegating tasks accordingly among team members.

Sales Design Consultant/ Project Manager

Fiberglass Pool Coatings
07.1999 - 08.2015
  • Presentations for residential and commercial renovation appointments showcasing unique design and product solutions tailored to specific needs.
  • Improved client satisfaction by providing timely and accurate follow-up on project progress.
  • Exceeded sales targets consistently through diligent prospecting efforts and effective negotiation skills in closing deals.
  • Excellent communication between sales and design departments for smoother project execution.
  • Established credibility as a trusted advisor by staying current on industry trends, market conditions, and competitive landscape analysis.
  • Generated new leads by networking with potential clients, attending industry events, and leveraging social media platforms.
  • Identified cross-selling opportunities within existing client base, promoting full range of design services offered by the company.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

GED -

Humble High School
Humble, TX
05.1990

Skills

  • Sales Presentations
  • Client Needs Assessment
  • Effective negotiation
  • Customer Retention
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Time Management
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Problem-solving abilities
  • Adaptable and Flexible
  • Reliable and Responsible

Timeline

Sales Design Consultant

Home Stop
03.2024 - Current

Sales Manager/ Design Consultant/ Project Manager

Swim Solutions Pools
06.2020 - 10.2022

Sales Consultant/ Project Manager/ Marketing

Poolnique
04.2017 - 06.2020

Sales Design Consultant/ Project Management

Tiger Pools
01.2015 - 04.2017

Sales Design Consultant/ Project Manager

Fiberglass Pool Coatings
07.1999 - 08.2015

GED -

Humble High School

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Nichole Chipman