Nichole Gates
New Port Richey,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Hostess
Carrabba's Restaurant
01.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Babysitter
Family And Friends
01.2019 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - General Studies
Sunlake High School
Land O' Lakes, FL05.2024
Skills
- Guest Experience Management
- Impression Management
- Call Transfers
- To-Go Order Preparation
- Leadership
- Decision making
Timeline
Hostess
Carrabba's Restaurant
01.2023 - 06.2023
Babysitter
Family And Friends
01.2019 - 01.2023
No Degree - General Studies
Sunlake High School