Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Assistant Manager
Primanti Brothers
Morgantown, WV
01.2018 - 08.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Banquet Server/captain
Giannillis
Greensburg, Pa
02.2008 - 12.2017
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.