Nick Kross
Summary
Motivated inside sales professional skilled in managing OEM and distributor accounts. Expertise in generating quotes, processing orders, and nurturing long-term customer relationships. Strong communicator with proven problem-solving and leadership skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Martin Sprocket & Gear
05.2025 - Current
- Manage day-to-day sales operations through distribution channels and OEM accounts.
- Prepare and send customer quotes while processing and entering sales orders accurately.
- Maintain strong customer relationships through responsive communication and account support.
- Manage a large OEM account and coordinate customer needs with internal teams.
- Support customer satisfaction by ensuring timely follow-up and order management.
Elevate Leadership Program
Martin Sprocket & Gear
05.2025 - 12.2025
- Completed accelerated leadership and manufacturing training program.
- Traveled to multiple manufacturing facilities for hands-on operational and product training.
- Gained cross-functional exposure to manufacturing, operations, sales, and customer support.
Service Consultant
WiseGuys Pro-Wash LLC
Peachtree Corners, Georgia
12.2023 - 02.2025
- Served as first point of contact for customers and provided service estimates.
- Built customer relationships through active communication and engagement.
- Exceeded close rate of 64% with an average ticket value of $1,300.
Design Consultant
WiseGuys Lights LLC
Peachtree Corners, Georgia
12.2023 - 02.2025
- Built custom holiday light designs for clients.
- Maintained 70% close rate with an average ticket value of $1,500.
Intern
Farmers Insurance – Terry Fredrickson Agency
Gainesville, GA
05.2022 - 05.2023
- Licensed P&C agency producer.
- Assisted with marketing tasks and customer support.
Golf Service Attendant
Chateau Elan Golf Course
Braselton, GA
04.2017 - 05.2020
- Provided customer service and operational support for golf course guests.
- Prepared golf carts and assisted with daily golf course operations.
- Maintained golf carts, driving range, and putting greens.
- Delivered food and beverages while supporting customer experience.
Education
Bachelor of Business Administration - Risk Management and Insurance
University of Georgia
Athens, GA05-2023
Skills
- Inside Sales
- Account Management
- OEM Account Support
- Sales Support
- Quote Generation
- Order Entry
- Microsoft Office
- Problem Solving
- Time Management
- Relationship Building
- Communication
- Team Collaboration
Certification
- Resident Agent- Property & Casualty Insurance 2025
Timeline
Inside Sales Representative
Martin Sprocket & Gear
05.2025 - Current
Elevate Leadership Program
Martin Sprocket & Gear
05.2025 - 12.2025
Service Consultant
WiseGuys Pro-Wash LLC
12.2023 - 02.2025
Design Consultant
WiseGuys Lights LLC
12.2023 - 02.2025
Intern
Farmers Insurance – Terry Fredrickson Agency
05.2022 - 05.2023
Golf Service Attendant
Chateau Elan Golf Course
04.2017 - 05.2020
Bachelor of Business Administration - Risk Management and Insurance
University of Georgia