Nickolai Silver
Seminole
Summary
Dedicated crew member with a proven track record in customer service and teamwork. Known for reliability, effective communication, and providing exceptional guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Chipotle
Seminole, FL
08.2025 - Current
- Prepared food items according to established recipes and portion guidelines.
- Operated kitchen equipment safely and efficiently during high-volume periods.
- Maintained cleanliness and organization of service areas and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Adhered to food safety regulations and sanitation standards consistently throughout shifts.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Food Runner/Busser
The Library
Collegeville, PA
05.2024 - 06.2025
- Delivered food orders promptly to ensure exceptional guest experiences.
- Coordinated with kitchen staff to streamline order fulfillment and maintain service efficiency.
- Assisted servers in maintaining cleanliness and organization of dining areas during peak hours.
- Communicated effectively with team members to anticipate guest needs and improve service flow.
- Trained new food runners on operational procedures and customer service expectations.
- Resolved guest inquiries and concerns promptly to enhance overall satisfaction and loyalty.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
Flight Crew
SkyZone
Phoenixville, PA
11.2023 - 04.2024
- Was responsible for maintaining safety of clients on trampolines
- Helped with after shift cleanups
- Helped with birthday parties
Dishwasher/Food Runner/Busser
Parc Bistro
Skippack, PA
03.2023 - 10.2023
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained inventory of cleaning supplies and notified management of low stock levels.
- Collaborated with kitchen staff to coordinate timely dish availability for service.
- Developed and implemented efficient workflows, reducing downtime during peak hours.
- Monitored compliance with health regulations, ensuring a hygienic kitchen space at all times.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
Food Runner/Dishwasher/Busser
Timeout
Skippack, PA
01.2022 - 02.2023
- Delivered food and beverages promptly to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Maintained cleanliness and organization of dining area to promote efficient service.
- Assisted in training new team members on service protocols and menu items.
- Communicated effectively with servers to streamline order delivery process.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Operated dishwashing machinery to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely cleaning of dishes and utensils.
- Implemented efficient workflows to reduce turnaround time for clean dishware.
- Maintained compliance with health regulations through diligent cleaning practices and inspections.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Education
Associate of Arts - Criminal Justice
St. Petersburg College
St. Petersburg, FL06-2030
High School Diploma -
Perkiomen Valley High School
Collegeville, PA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Interactive communication skills
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Food preparation
- Heavy lifting
- Store opening and closing
- Valid Driver's license
- Supplies monitoring and restocking
- Cooking
- Food running
- Willingness to learn
- Reliability and punctuality
Timeline
Crew Member
Chipotle
08.2025 - Current
Food Runner/Busser
The Library
05.2024 - 06.2025
Flight Crew
SkyZone
11.2023 - 04.2024
Dishwasher/Food Runner/Busser
Parc Bistro
03.2023 - 10.2023
Food Runner/Dishwasher/Busser
Timeout
01.2022 - 02.2023
Associate of Arts - Criminal Justice
St. Petersburg College
High School Diploma -
Perkiomen Valley High School