Nickolas Braden
Retail Sales Consultant
Seattle,WA
Summary
A reliable and experienced Retail Sales Consultant with an understanding of team leadership and strategic planning. Skilled in collaborating with other RSCs to achieve monthly targets and assessing a customers' needs. A problem solver that can identify areas of opportunity and growth. Resourceful leader dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction.
Overview
20
20
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
11.2011 - Current
- Assisted customers with product selection based on individual needs and preferences.
- Contributed to improving team performance by sharing best practices in sales techniques during team meetings.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Supported store management by completing administrative tasks such as completing Last Day Sold paperwork daily, checking in inventory, and assisting in RLO returns and Demo Device Tracker.
Retail Store Manager
GameStop
04.2004 - 10.2007
- Evaluated employee performance, regularly provided constructive feedback, coaching opportunities and improvement.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Prepared comprehensive reports detailing key KPIs such as sales figures and inventory turnover, and areas of improvement.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Education
Illini Bluffs High School
Glaford, IL05.2001
Skills
Customer Satisfaction
undefinedTimeline
Retail Sales Consultant
AT&T Mobility
11.2011 - Current
Retail Store Manager
GameStop
04.2004 - 10.2007
Illini Bluffs High School
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