Nicol Nieto
Norcross,GA
Summary
Spirited Treatment Coordinator with talents in effectively communicating, managing production calendars and handling insurance policy concerns. Creative and personable with the capability of putting together simple presentations to assist patients in finding the best treatment and payment options. Outstanding phone and email etiquette.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Dentistry For Children
2022.12 - Current
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Laid out potential payment plans for patients.
X-Ray Technician
Dentistry For Children
2020.09 - 2022.12
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
- Optimized image quality with correct positioning techniques tailored to individual patients'' needs or conditions.
- Assisted in training new X-Ray technicians, sharing knowledge, tips, and best practices to improve overall department performance.
- Enhanced patient comfort by providing clear explanations of imaging procedures.
Education
High School Diploma -
Meadowcreek High School
Norcross, GA05.2019
Skills
- Appointment Scheduling
- Scheduling
- Verbal and written communication
- Dental knowledge
Languages
Spanish
Native or Bilingual
Timeline
Treatment Coordinator
Dentistry For Children
2022.12 - Current
X-Ray Technician
Dentistry For Children
2020.09 - 2022.12
High School Diploma -
Meadowcreek High School
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