Nicolas Dela Cruz
Cassville,NJ
Summary
Dedicated crew member with proven skills in customer service and cash handling. Known for creating welcoming dining experiences and enhancing customer satisfaction through effective communication.
Overview
2
2
years of professional experience
Work History
Crew Member
Hoffman's Ice Cream
Spring Lake, New Jersey
04.2025 - Current
- Delivered ice cream and desserts to customers with prompt service, enhancing overall customer satisfaction.
- Interacted with customers to create a welcoming atmosphere and foster positive dining experiences.
- Served food quickly for positive guest experiences.
- Operated cash register and handled customer transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Coordinated with team members to streamline service processes and improve operational efficiency.
- Followed food safety guidelines during food preparation and serving.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Volunteer
Interact Club
Jackson, NJ
10.2023 - Current
- Coordinated fundraising activities that generated support for club initiatives and addressed local community needs.
- Organized community service events that enhanced civic engagement and fostered teamwork.
- Collaborated with peers to create outreach programs that increased awareness for local charities.
- Mentored new members on club operations and volunteer responsibilities.
Education
Jackson Township High School
Jackson, NJ06-2026
Skills
- Customer service
- Team building
- Event coordination
- Conflict resolution
- Fundraising strategies
- Food safety compliance
- Time management
- Cash handling
- Effective communication
- Supplies monitoring and restocking
- Tool and equipment use
- Sanitizing
- Teamwork and collaboration
- Store opening and closing
Timeline
Crew Member
Hoffman's Ice Cream
04.2025 - Current
Volunteer
Interact Club
10.2023 - Current
Jackson Township High School