Nicole Davis
Louisville,KY
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
6
6
years of professional experience
Work History
Receptionist
Jenny's Place
Mount Pleasant, Michigan
07.2018 - 03.2022
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
F&B Assistant Supervisor
Soaring Eagle Casino
Mount Pleasant, Michigan
07.2016 - 07.2018
- Ensured compliance with all health and safety regulations related to food handling and sanitation.
- Adhered to all company policies regarding guest interactions, product knowledge and quality assurance procedures.
- Attended weekly team meetings where new initiatives were discussed and feedback was shared among colleagues.
- Provided exceptional service that reflected restaurant standards and core values.
- Maintained cleanliness throughout the restaurant, including countertops, dining areas, floors, restrooms and kitchen areas.
- Performed cashiering duties such as processing payments by cash or credit cards accurately into the Point-of-Sale system.
- Conducted regular inventory checks to ensure proper stock levels of all F&B supplies.
Education
High School Diploma -
Mt. Pleasant Senior High School
Mount Pleasant, MI01-2001
Skills
- Bookkeeping
- Technical Support
- Travel Coordination
- File Management
- Clerical Support
- Project Coordination
- Data Entry
- Multitasking and prioritization
- Multi-Line Telephone Systems
- Documentation And Reporting
- Strategic Planning
- Time Management
- Recordkeeping and bookkeeping
- Business operations understanding
- Positive and professional
- Organization skills
- Performance Improvement
- Verbal and written communication
Timeline
Receptionist
Jenny's Place
07.2018 - 03.2022
F&B Assistant Supervisor
Soaring Eagle Casino
07.2016 - 07.2018
High School Diploma -
Mt. Pleasant Senior High School
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