Nicole DeFreitas
Cumberland,RI
Summary
Results-driven Business Account Executive with 10 years of experience in consistently surpassing sales targets by leveraging strong product knowledge and relationship management skills. Proven track record in building robust partnerships that align with organizational goals, contributing to significant business growth. Adept at delivering exceptional customer service while driving revenue and fostering client loyalty.
Overview
13
13
years of professional experience
Work History
Business Account Executive
T-Mobile
Norton, MA
05.2022 - Current
- Consistently exceeds monthly sales targets through relentless prospecting and relationship building.
- Achieved top 10 company-wide position for revenue generation in 2024.
- Builds trust and rapport to ensure long-term client retention.
- Creates persuasive proposals to secure business opportunities.
- Conducts strategic price negotiations to achieve mutually beneficial terms for customers and organization.
High-Volume Sales Representative
T-Mobile
Seekonk, MA
08.2019 - 04.2022
- Surpassed KPI targets consistently, enhancing store results.
- Achieved a significant increase in Beyond the Smartphone attachment rate, surpassing company goals within two months.
Assistant Manager, Customer Service
Nike
Wrentham, MA
09.2012 - 08.2019
- Onboarded and trained new hires on Nike’s culture and selling strategies to prepare them for role
- Facilitated company launch of membership services while sustaining employee buy-in for a large team of 75+ employees, while creating a 2.63% increase in customer memberships.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZBusiness Administration
Community College of Rhode Island
Warwick, RI05.2020
Accomplishments
- Earned Top 10 Company-Wide Award for Highest Revenue in 2024
- Consistently Top 10% of all Sales Experts at T-Mobile
- Winners Circle 2020, 2021, 2022, 2023, 2024
- LEAD Program Alumni 2021
Timeline
Business Account Executive
T-Mobile
05.2022 - Current
High-Volume Sales Representative
T-Mobile
08.2019 - 04.2022
Assistant Manager, Customer Service
Nike
09.2012 - 08.2019
BBA - Business Administration And Management
University of Phoenix
Business Administration
Community College of Rhode Island