Nicole Deggendorf
Jenks,OK
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. While significantly enhancing company profits by building customer satisfaction.
Overview
7
7
years of professional experience
Work History
Director of Sales
Epic Roofing and Solar
2023.06 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Owner
Evolutionary Systems & Co
2020.07 - 2023.05
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
Head Bartender/Restaurant Server
Nick and Sams Steak House
2017.06 - 2020.06
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing exceptional service
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Education
Bachelor of Science - Rehabilitation Services
Langston University
Tulsa OK05.2017
Associate of Science -
Tulsa Community College
Tulsa, OK05.2015
Skills
- Sales training and leadership
- Revenue Growth
- Sales funnel management
- Sales team training
- Deal Closing
- Customer Relations
- Business Management
- Verbal and written communication
- Time Management
- Attention to Detail
- Problem-Solving
- Interpersonal Skills
Timeline
Director of Sales
Epic Roofing and Solar
2023.06 - Current
Owner
Evolutionary Systems & Co
2020.07 - 2023.05
Head Bartender/Restaurant Server
Nick and Sams Steak House
2017.06 - 2020.06
Bachelor of Science - Rehabilitation Services
Langston University
Associate of Science -
Tulsa Community College
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