Nicole Elizabeth Johnson
Summary
College student seeking an organization to apply skills and knowledge, grow, and excel in various positions. Committed to maintaining high-quality standards and fostering team leadership. Skilled in effective communication, attention to detail, and operational efficiency with experience in customer service interaction in office space, retail, and food service settings. Consistently maintained accuracy and resolved conflicts smoothly, demonstrating dedication to delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Goodwill Industries Of Houston
08.2024 - 01.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise on the floor
Bartender & Server
Mac's Sports Bar N Grill
05.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Residential Cleaner
Johnson Cleaners'
01.2022 - 05.2023
- Serviced several weekly and monthly clients
- Maintained a high standard of quality control by consistently meeting clients' expectations for cleanliness and professionalism.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Offered flexible scheduling options to accommodate client availability, demonstrating adaptability and commitment to customer satisfaction.
Waitress
Coco Cantina
07.2022 - 02.2023
Front & Back of House Associate
Chick-Fil-A, Compass Group Inc.
08.2020 - 06.2021
Waitress
Carrabba's Italian Grill
07.2017 - 08.2018
Education
Business Administration Degree - Management, Marketing, Finance
University of Hawai'i At Hilo
12-2025
Skills
- Cash handling
- Customer service
- POS system proficiency
- Google drive
- Microsoft Excel
- Microsoft PowerPoint
- Quality assurance
- Analytical and critical thinking
Timeline
Cashier Team Lead
Goodwill Industries Of Houston
08.2024 - 01.2025
Bartender & Server
Mac's Sports Bar N Grill
05.2023 - 12.2023
Waitress
Coco Cantina
07.2022 - 02.2023
Residential Cleaner
Johnson Cleaners'
01.2022 - 05.2023
Front & Back of House Associate
Chick-Fil-A, Compass Group Inc.
08.2020 - 06.2021
Waitress
Carrabba's Italian Grill
07.2017 - 08.2018
Business Administration Degree - Management, Marketing, Finance
University of Hawai'i At Hilo
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