Dedicated and patient-focused. I have strong experience supporting patients through out their treatment journey. Skilled in building trusting relationships with patient's, explaining treatment plans and financial options clearly, coordinating appointments, and helping patients feel informed and confident in their healthcare decisions.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Treatment Coordinator
Stellar Services
Boca Raton, FL
08.2025 - Current
Coordinated patient treatment schedules to enhance clinic efficiency.
Managed insurance verification processes to ensure timely authorizations.
Assisted patients with inquiries, providing exceptional customer service and support.
Developed and maintained patient records with a focus on accuracy and confidentiality.
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Explained treatment choices to patients and helped determine best options.
Treatment Coordinator and TMS SPECIALIST
Mindful Behavioral Health
Boca Raton, FL
04.2021 - 03.2026
Coordinated patient scheduling and managed appointment confirmations to enhance operational efficiency.
Assisted in developing treatment plans by collaborating with healthcare providers and patients.
Maintained detailed patient records and ensured compliance with privacy regulations.
Facilitated communication between patients and clinical staff to streamline care processes.
Analyzed patient flow data to identify bottlenecks and recommend process enhancements.
Researched billing issues, scheduled appointments and verified insurance coverage.
Pharmacy Technician
CVS Pharmacy
Boca Raton, FL
2019 - 2021
Assisted pharmacists in preparing and dispensing medications accurately.
Processed prescription orders efficiently, ensuring compliance with safety regulations.
Maintained inventory levels, conducting regular stock checks and reordering supplies.
Provided excellent customer service, addressing inquiries and resolving issues promptly.