Nicole Howard
Shakopee,Minnesota
Summary
Organized Gas Station Attendant with a committed to a clean and presentable workplace and offering top-of-the-line customer service. Successful at pumping gas for customers and assisting in purchased. Punctual and reliable worker with a talent for multitasking.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Health Partners Home Care
Shakopee , Minnesota
02.2024 - 08.2024
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Marathon Gas Station
Mankato , Minnesota
05.2022 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
Education
Associate of Applied Science - Nursing
Herzing University
Dearborn, MI06-2010
Skills
- Data Collection
- Report Generation
- Inbound and Outbound Calling
- Information Security
- Call Management
- Appointment Scheduling
- Cleaning and sanitation
- ID Verification
- Problem-Solving
- Customer Service
- Punctual and Reliable
- Teamwork and Collaboration
Timeline
Customer Service Representative
Health Partners Home Care
02.2024 - 08.2024
Customer Service Representative
Marathon Gas Station
05.2022 - 01.2024
Associate of Applied Science - Nursing
Herzing University
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