Nicole Hoy
Cranston,RI
Summary
With a proven track record at Lifespan: Rhode Island Hospital, I excel in pharmacy knowledge and interprofessional collaboration. Demonstrated expertise in prescription processing and maintaining patient confidentiality. Known for boosting customer loyalty through exceptional service, my skills ensure accurate medication management and enhance patient care.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
Lifespan: Rhode Island Hospital
11.2023 - Current
Accurately obtain and compile current detailed and complete home medication history lists and allergies for patients to be admitted to the hospital.
Pharmacy Technician
Lifespan: Rhode Island Hospital
09.2022 - 11.2023
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Pharmacy Technician
Rite Aide Pharmacy
06.1996 - 08.1998
Helped restock medications and assist customers when picking up medications.
Education
Pharmacy Technician
CCRI
Lincoln, RI08.2022
High School Diploma - General Studies
Smithtown High School
Smithtown, NY06.1995
Skills
- Pharmacy Knowledge
- Interprofessional Collaboration
- Patient confidentiality
Certification
Affirming LGBTQ+ People Through Effective Communication Training, Warren Alpert Medical School of Brown University, 2022
Mental Health First Aid USA, National Council for Mental Well-being, 2022
Timeline
Medication Reconciliation Technician
Lifespan: Rhode Island Hospital
11.2023 - Current
Pharmacy Technician
Lifespan: Rhode Island Hospital
09.2022 - 11.2023
Pharmacy Technician
Rite Aide Pharmacy
06.1996 - 08.1998
Pharmacy Technician
CCRI
High School Diploma - General Studies
Smithtown High School
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