Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Bennett, Colorado
10.2025 - Current
Maintained cleanliness of work areas, supporting compliance with health regulations and promoting a safe environment.
Restocked supplies and ingredients to support continuous food preparation operations.
Collaborated with team members to achieve service goals during peak shifts, enhancing customer satisfaction.
Followed company procedures for cash handling and register operations accurately.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints professionally, improving guest satisfaction and loyalty.
Assistant Manager
Fire Wings
Aurora, CO
09.2023 - 08.2025
Assisted in managing daily restaurant operations and staff scheduling.
Managed customer service inquiries and complaints in a timely manner.
Resolved customer complaints to improve satisfaction and foster loyalty.
Trained new team members on customer service standards and procedures.
Promoted special events and menu items to support marketing initiatives.
Mediated conflicts between team members to maintain a positive work environment.
Maintained up-to-date knowledge of company products and services.