NICOLE MASON
OAK GROVE ,KY
Summary
Dedicated Crew Member with a track record of excellence at PATTMAN LLC, adept in customer service and teamwork. Skillfully balanced high-volume multitasking with quality service, enhancing customer satisfaction and collaboration. Excelled in cash handling and maintaining cleanliness, demonstrating attention to detail and strong problem-solving abilities.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
PATTMAN LLC
01.2023 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
BELL COUNTY HIGH SCHOOL
Pineville, KY05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
- Flexible schedule
Timeline
Crew Member
PATTMAN LLC
01.2023 - 01.2025
BELL COUNTY HIGH SCHOOL
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