Nicole Maxwell
League City,TX
Summary
Operations and Office Management professional with a strong record in financial administration and compliance. Managed over $100,000 in monthly financial activities, achieving 100% compliance during audits. Expertise in streamlining processes and enhancing operational efficiency through effective leadership and detail-oriented practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
AQUA PROCESS, Inc.
2022.01 - Current
- Manage daily office operations, financial reporting, and administrative functions in a fast-paced environment
- Process accounts payable and receivable using SAP and QuickBooks, overseeing more than $100,000 in monthly invoices with high accuracy
- Coordinate inventory tracking and customer order management to ensure efficient fulfillment and minimal discrepancies
- Prepare compliance documentation and support regulatory reporting requirements
- Lead ISO quality audits and GBRIA Safety & Health audit preparation, achieving 100% compliance
- Maintain strong vendor and customer relationships while supporting purchasing operations
- Streamline office procedures to improve workflow efficiency and reduce administrative bottlenecks
Household Operations Manager
League City, TX
2019.01 - 2022.01
- Managed budgeting, scheduling, and day-to-day operations with strong organization and efficiency
- Coordinated multiple priorities, demonstrating advanced time management and adaptability
- Oversaw vendor relationships and service coordination
- Strengthened skills in problem-solving, communication, and conflict resolution
Assistant Athletic Director / Personal Trainer & Rehabilitation Specialist
The Downtown Club at Houston Center
2012.01 - 2019.01
- Developed individualized training and rehabilitation plans to support client performance and recovery
- Increased member retention through personalized coaching and engagement strategies
- Supervised trainers and coordinated fitness programming and schedules to optimize client engagement and satisfaction
- Managed fitness operations, member services, and daily departmental functions to enhance overall service delivery
- Supported budgeting and scheduling efforts to ensure efficient departmental operations
Skills
- Accounts Payable
- Accounts Receivable
- Budgeting
- Financial Reporting
- Regulatory Compliance
- Audit Preparation
- Inventory Management
- Vendor Relations
- Operations Management
- Process Improvement
- Workflow Optimization
- SAP
- QuickBooks
- Microsoft 365 (Excel, Word, Outlook)
- Customer Relations
- Customer Service
Certification
- CPR/AED Certified
- National Academy of Sports Medicine (NASM): Personal Training, Nutrition, Performance Enhancement, Group Exercise, Neuromuscular & Cardiovascular Training, Business Accelerator
Timeline
Office Manager
AQUA PROCESS, Inc.
2022.01 - Current
Household Operations Manager
2019.01 - 2022.01
Assistant Athletic Director / Personal Trainer & Rehabilitation Specialist
The Downtown Club at Houston Center
2012.01 - 2019.01