Nicole Myers
Overview
13
13
years of professional experience
Work History
Office Specialist
Jackson County Community Justice
Medford, OR
11.2024 - Current
- Open office
- Assist clients
- Check clients in
- File and process legal documents
- Answer phones
- Transfer calls
- Assist LE with client information
- Data entry
- Customer service
- Notarized legal documents for clients
- Electronically file documents
- Send warrants
- Background and criminal history checks
- Process Cash or card payments
- Create files for new clients
- Run warrant checks
- Check court dates for PO's
Administrative Specialist I
Arkansas Department of Corrections
Calico Rock, AR
02.2023 - 09.2024
- Answer/ Transfer phones.
- Input inmate appointments.
- Run Daily reports
- Scan documents into inmate electronic files in EOMIS.
- File paper documents into inmate files
- Ensure accuracy of inmate information
- Ensure accuracy of legal documents and time comp.
- ACIC Certified.
- Run background checks on inmates
- Register Sex Offenders
- Attend Inmate orientation
- Consistently use Microsoft Word
- Excel spreadsheets
- Daily use of Outlook
- Back up for inmate Grievances.
- Back up for Commissary.
- Back up for Prison mailroom.
- Call/Verify warrants and detainers.
- Schedule Pickups for inmates.
- Release Inmates
- Received Employee of the Year award after 1 year of employment.
Produce Team Member
Walmart
Mountain Home, AR
06.2022 - 02.2023
- Unload produce/ meat trucks daily.
- Stock produce to sales floor.
- Clean sales floor and backroom.
- Provide customer service.
- Counts for inventory.
- Organize and put away produce in the cooler and back room.
Records Lead
Southern Oregon Cardiology
Medford, OR
05.2021 - 12.2021
- Assist Supervisor with running department of ten employees.
- Cover for employees on vacation or out sick.
- Cover and assist with transcription.
- Prep patient charts for three doctors.
- Take care of patient referrals
- Handle referrals for other facilities.
- Answer phones.
- ROI fulfillment.
- Provide customer service to patients.
- Ensure patient information is current and correct.
- Records Abstraction.
- Use and understand EMR.
- Data Entry
- Prioritize workload.
- Contact patients as necessary to locate previous records.
- Fax requests
Health Information II
Asante Rogue Regional Hospital
Medford, OR
11.2020 - 05.2021
- Scan documents to patient charts in EPIC.
- Ensure all patient information is correct.
- Answer phone calls.
- Assist Patients with MyChart questions.
Medical Records Clerk
Southern Oregon Cardiology
Medford, OR
10.2017 - 11.2020
- Prep patient charts for three doctors.
- Take care of patient referrals
- Handle referrals for other facilities.
- Answer phones.
- Help patients get the information they are requesting.
- Provide customer service to patients.
- Ensure patient information is current and correct.
- Abstract records and input into patient charts
- Use and understand EMR.
- Familiar with GEMMS, and EPIC systems
- Data Entry
- Prioritize workload.
- Contact patients as necessary to locate previous records.
- Fax requests
- Work remotely.
Support Manager
Walmart
Medford, OR
01.2016 - 10.2017
- Manage associates in five different departments.
- Order product.
- Price changes
- Handle conflicts with customers and associates.
- Help customers find the items they are looking for.
- Answer phones.
- Product placement and displays.
- Help in other areas of the store.
- Fill in when someone called out.
- Follow all backroom processes.
- Unload trucks.
- Help upper management with schedules as needed.
- Interview new associates.
Meat Department Manager
Walmart
Medford, OR
01.2014 - 01.2016
- Unload truck.
- Stock meat to sales floor.
- Ensure on hands are correct.
- Follow all back-room processes.
- Manage four associates within the department.
- Manage all functions of the department.
- Order product as needed.
- Customer service
- Answer phone.
- Assist other departments with various tasks.
Produce Associate
Walmart
Medford, OR
05.2013 - 01.2014
- Unload produce/ meat trucks daily.
- Stock produce to sales floor.
- Supply customer service.
- Help counts for inventory.
- Organize and put away produce in the cooler and back room.
Customer Service Representative
FTD
Medford, OR
04.2013 - 05.2013
- Answer phones.
- Take and Place flower orders.
- Data Entry
- Handle payment information.
- Customer service
Timeline
Office Specialist
Jackson County Community Justice
11.2024 - Current
Administrative Specialist I
Arkansas Department of Corrections
02.2023 - 09.2024
Produce Team Member
Walmart
06.2022 - 02.2023
Records Lead
Southern Oregon Cardiology
05.2021 - 12.2021
Health Information II
Asante Rogue Regional Hospital
11.2020 - 05.2021
Medical Records Clerk
Southern Oregon Cardiology
10.2017 - 11.2020
Support Manager
Walmart
01.2016 - 10.2017
Meat Department Manager
Walmart
01.2014 - 01.2016
Produce Associate
Walmart
05.2013 - 01.2014
Customer Service Representative
FTD
04.2013 - 05.2013