NICOLE SAIZ
PARMA,ID
Summary
Dynamic Assistant Store Manager at Dynaparts with a proven track record in enhancing customer experience and driving sales growth. Skilled in problem-solving and retail operations. I excelled in training new hires and maintaining organized store environments, resulting in increases customer satisfaction and repeat business.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Assistant Store Manager
Dynaparts
Star, Idaho
11.2023 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Trained new employees on customer service standards and store policies.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management to implement effective merchandising strategies.
- Assisted in managing daily store operations and team workflows.
Store Manager
A1 Autofix
Mountain Home, Idaho
06.2019 - 08.2023
- Managed daily store operations and ensured smooth workflow.
- Oversaw inventory management and maintained stock levels.
- Trained and mentored staff on customer service best practices.
- Resolved customer inquiries and complaints effectively and promptly.
Education
CMA -
Carrington College
Boise, ID 05.2013 - 04.2014
Skills
- Retail operations
- Inventory
- Stock rotation
- Merchandising strategy
- Visual merchandising
- Sales growth
- Operational management
- Customer service
- Customer relations
- Customer experience
- Customer engagement
- Staff motivation
Timeline
Assistant Store Manager
Dynaparts
11.2023 - Current
Store Manager
A1 Autofix
06.2019 - 08.2023
CMA -
Carrington College
05.2013 - 04.2014