Nicole Williams
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Northwell Health Physician Partners
Woodbury
05.2025 - Current
- Welcomed patients and families upon arrival, fostering a positive atmosphere in the healthcare facility.
- Educated patients on pre-visit requirements and necessary documentation for appointments.
- Managed patient check-in and check-out processes while accurately collecting co-payments to ensure smooth appointment flow.
- Provided administrative and customer service support to facilitate patient care and maintain efficient work flows.
Medical Assistant/Front Desk Medical Receptionist
Dr.Rachel Kushner Dermatology
Farmingdale
10.2023 - 04.2025
- Prepared examination rooms and ensured cleanliness of instruments and supplies.
- Educated patients on skin care procedures and post-treatment instructions clearly.
- Coordinated prescription refills and medication inquiries with pharmacies to ensure timely patient care.
- Assisted dermatologists in Mohs surgeries and patient procedures to enhance procedural efficiency and patient comfort.
- Prepared surgical instruments and maintained sterile environments in the clinic.
- Assisted physicians during patient examinations and procedures in dermatology clinic.
- Performed patient intake, taking vital signs, medical history, and insurance information to streamline patient onboarding.
Receptionist/Customer Support Specialist
Hand and Stone Massage and Facial Spa
Jericho
11.2021 - 08.2023
- Managed appointment scheduling for therapists and estheticians.
- Processed payments and handled cash transactions accurately.
- Greeted visitors and assisted with inquiries to create welcoming atmosphere.
- Maintained clean, organized reception area to improve guest satisfaction.
- Managed inventory of spa products and supplies, ensuring availability for services.
- Educated members on facility offerings and benefits to promote engagement.
Cashier/Florist Assistant
ShopRite
Massapequa
08.2021 - 01.2022
- Managed cash register operations, achieving accurate daily cash drawer balances.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Greeted customers and provided information on products and services to enhance their shopping experience.
- Designed custom floral arrangements for various occasions and client preferences.
- Watered plants and prepared flowers and foliage for display, ensuring freshness and quality for customers.
Hotel Front Desk Receptionist
Marriot Hotel
Melville
05.2020 - 11.2020
- Managed check-in and check-out processes efficiently.
- Resolved guest inquiries and issues promptly to enhance overall guest satisfaction.
- Coordinated with housekeeping to ensure timely room readiness for incoming guests.
- Provided detailed information about hotel services and local attractions to enhance guest experience.
- Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
Education
Certificate of Completion - Occupational Studies
New York Institute of Beauty
Islandia, NY02-2023
High School Diploma -
North Babylon High School
North Babylon, NY06-2020
Skills
- Customer service
- Critical thinking
- Dependable and responsible
- Multitasking
- Surgical assistance
- Medical terminology
- Appointment scheduling
Certification
- ESTHETICIAN LICENSES
Timeline
Medical Receptionist
Northwell Health Physician Partners
05.2025 - Current
Medical Assistant/Front Desk Medical Receptionist
Dr.Rachel Kushner Dermatology
10.2023 - 04.2025
Receptionist/Customer Support Specialist
Hand and Stone Massage and Facial Spa
11.2021 - 08.2023
Cashier/Florist Assistant
ShopRite
08.2021 - 01.2022
Hotel Front Desk Receptionist
Marriot Hotel
05.2020 - 11.2020
Certificate of Completion - Occupational Studies
New York Institute of Beauty
High School Diploma -
North Babylon High School