Experienced with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Track record of maintaining calm and welcoming environment in busy medical setting.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Receptionist
Dr. Juang Cardiology Office
Flushing, NY
03.2025 - Current
Greeted patients and managed check-in processes efficiently.
Scheduled appointments using electronic health record systems to optimize patient flow.
Verified insurance information and processed patient forms accurately to ensure compliance.
Measures and recorded patient vital signs, including blood pressure and EKG.
Receptionist/Assistant
Dr. Ma’s Cardiology Office
Flushing, NY
06.2024 - 08.2024
Managed patient check-in/out
Scheduled appointments and handled phone inquiries while ensuring a welcoming and efficient clinic environment
Explained procedures to patients, performed EKGs and aorta scans, and assisted with insurance-related issues.
Maintained accurate records, and supported daily operations to optimize patient care.
Circulation Assistant/frontdesk
Stony Brook Melville Library
Stony Brook, NY
08.2023 - 12.2023
Kept library shelves and printed materials well stocked and organized 200+ books each day according to the established system.
Helped patrons to find library resources in-person and through phone.
Proficient in information literacy instruction and research management.
Barista
Tbaar
Bayside, NY
04.2022 - 06.2023
Handled 100+ customers daily, providing catered customer experience and recommendations to improve sales by 25%.
Trained 15+ new employees in how to use POS system Chowbus and entering customer data.
Brewed a large selection of teas and toppings, refilling and managing inventory efficiently.