Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Niki Qu

Bayside,NY

Summary

Experienced with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Track record of maintaining calm and welcoming environment in busy medical setting.

Overview

4
4
years of professional experience

Work History

Front Desk Medical Receptionist

Dr. Juang Cardiology Office
Flushing, NY
03.2025 - Current
  • Greeted patients and managed check-in processes efficiently.
  • Scheduled appointments using electronic health record systems to optimize patient flow.
  • Verified insurance information and processed patient forms accurately to ensure compliance.
  • Measures and recorded patient vital signs, including blood pressure and EKG.

Receptionist/Assistant

Dr. Ma’s Cardiology Office
Flushing, NY
06.2024 - 08.2024
  • Managed patient check-in/out
  • Scheduled appointments and handled phone inquiries while ensuring a welcoming and efficient clinic environment
  • Explained procedures to patients, performed EKGs and aorta scans, and assisted with insurance-related issues.
  • Maintained accurate records, and supported daily operations to optimize patient care.

Circulation Assistant/frontdesk

Stony Brook Melville Library
Stony Brook, NY
08.2023 - 12.2023
  • Kept library shelves and printed materials well stocked and organized 200+ books each day according to the established system.
  • Helped patrons to find library resources in-person and through phone.
  • Proficient in information literacy instruction and research management.

Barista

Tbaar
Bayside, NY
04.2022 - 06.2023
  • Handled 100+ customers daily, providing catered customer experience and recommendations to improve sales by 25%.
  • Trained 15+ new employees in how to use POS system Chowbus and entering customer data.
  • Brewed a large selection of teas and toppings, refilling and managing inventory efficiently.

Education

Bachelor of Health Science - Nursing

Stony Brook University
Stony Brook, NY
05.2027

Skills

  • Customer service
  • Patient scheduling
  • Insurance verification
  • Patient registration
  • HIPAA compliance
  • Active listening

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Front Desk Medical Receptionist

Dr. Juang Cardiology Office
03.2025 - Current

Receptionist/Assistant

Dr. Ma’s Cardiology Office
06.2024 - 08.2024

Circulation Assistant/frontdesk

Stony Brook Melville Library
08.2023 - 12.2023

Barista

Tbaar
04.2022 - 06.2023

Bachelor of Health Science - Nursing

Stony Brook University