Nikita Sergeev

• Learned how to use DeskManager, the application that we are using to calculate sales taxes and all the fees.
• Answered store and merchandise questions and led customers to wanted items.
• Described merchandise and explained use, operation and care.
• Demonstrated product features and benefits for customers' needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Answered incoming telephone calls to provide store, products and services information.
• Assisted the Finance Manager with credit application paperwork and documentation.

• Assisted the Finance Manager with credit application paperwork and documentation.

• Gained hands-on experience reviewing financial documents and processing supporting materials.

• Ensured accuracy and organization of financial records related to credit applications.

• Collaborated with the finance team to facilitate smooth workflow and compliance with internal procedures.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Assisted in the development and execution of marketing campaigns
• Conducted market research and analyzed data to identify opportunities
• Coordinated events and trade shows
• Created marketing materials such as brochures and presentations
• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Maintained up-to-date knowledge of store merchandise and policies.
• Built relationships with customers to encourage repeat business.

• Established and maintained relationships with key clients
• Analyzed market trends and provided recommendations to senior management
• Assisted customers with product selection, sizing and styling.
• Greeted customers and provided exceptional customer service.
• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Maintained up-to-date knowledge of store merchandise and policies.
• Built relationships with customers to encourage repeat business.
• Demonstrated product features and benefits for customers' needs.
• Upsold additional items based on customer interests and needs.
• Developed promotional strategies to increase sales volume.
• Attended weekly team meetings to review performance goals and objectives.
• Suggested ideas for improving store operations and increasing profits.