NIKO KASHANGAKI
LONG BEACH,CA
Summary
Professionally versed in the distribution of cannabis products for two years, earning highest net sales for eight months. Excellent communication and time management skills that result in ethical customer service.
Overview
7
7
years of professional experience
Work History
Budtender
Catalyst Cannabis Co.
Long Beach, CA
07.2021 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Earned highest net sales for eight months and employee of the month twice.
Manager
Denard Enterprises
Charlotte, NC
08.2020 - 04.2021
- Maximized performance by monitoring team members at both Papa Johns and Salsarita.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Server/Caterer
Maggiano’s
Charlotte, NC
12.2019 - 08.2020
- Arranged furniture and added decorations to assist in setting up for catering events.
- Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Server
P.F. Chang’s
Charlotte, NC
02.2020 - 03.2020
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Barista
Starbucks
Long Beach, CA And Charlotte, NC
07.2018 - 02.2020
- Flawless beverage preparation to satisfy customer orders, increasing store sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Representative
Footaction USA
Torrance, CA
02.2018 - 08.2018
- Built relationships with customers and community to promote long term business growth.
- Used great communication skills to ensure customers left the store satisfied.
Lifeguard
YMCA
Washington, DC
07.2016 - 06.2017
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
High School Diploma -
Eastern High School
Washington DC06.2017
Skills
- Team Cooperation
- POS Inventory System Operation
- CPR/First Aid Certified
- Building Customer Loyalty
- Operate Cash Register
- Engaging with Diverse Customers
- Supporting Medical Patients
- Meeting Sales Goals
- Strong Communication and Interpersonal Skills
- Knowledge of Marijuana
Timeline
Budtender
Catalyst Cannabis Co.
07.2021 - Current
Manager
Denard Enterprises
08.2020 - 04.2021
Server
P.F. Chang’s
02.2020 - 03.2020
Server/Caterer
Maggiano’s
12.2019 - 08.2020
Barista
Starbucks
07.2018 - 02.2020
Sales Representative
Footaction USA
02.2018 - 08.2018
Lifeguard
YMCA
07.2016 - 06.2017
High School Diploma -
Eastern High School