Nikola Neskovic
New York,NY
Summary
Experienced Restaurant Manager with over nine years in the hospitality industry, specializing in Food and Wine Knowledge, Operations Management, and Customer Service. Proven track record of enhancing operational efficiencies and driving revenue growth through effective strategic planning and business development. A strong leader known for managing diverse teams and fostering a culture of innovation and collaboration. Holds a Bachelor’s degree in Marketing from BK University Belgrade.
Overview
11
11
years of professional experience
Work History
General Manager
Hotel Chelsea
New York, NY
06.2024 - Current
- Analyzed financial statements and prepared budgets for the restaurant.
- Implemented cost-saving measures while maintaining high quality service levels.
- Optimized profits by controlling food, beverage and labor costs.
- Updated computer systems with new pricing and daily food specials.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Trained new employees to perform duties.
General Manager
Scribner's Lodge
Hunter, NY
08.2023 - 06.2024
- Working as General manager at Prospect my role is to make sure all the aspects of service are running smoothly
- Interviewing, hiring, and training new FOH staff
- Doing daily and weekly inventory (beer, wine and spirits)
- Meeting with wine and liquor representatives
- Maintaining the weekly schedule, payroll, and overseeing staff during service
- Floor manager for the lunch, brunch and dinner shifts
- Hold daily staff pre-shift meetings to highlight daily specials and maintain service points
- Monitoring staff to make sure they are following the proper steps of service and fulfilling DOH requirements
General Manager
Borrachito Taqueria & Spirits
Boston, MA
12.2022 - 07.2023
- Company Overview: Borrachito Taqueria & Spirits was opened in April 2023
- It is a high end craft cocktail speakeasy bar with a taqueria in front
- I was hired as the General Manager to set up the system for service and to create connections with food and beverage vendors and other services to make the restaurant functional for opening
- I hired and trained all the employees for FOH and created closing and opening procedures
- Borrachito Taqueria & Spirits was opened in April 2023
- It is a high end craft cocktail speakeasy bar with a taqueria in front
Restaurant Manager
Atlantic Fish Co.
Boston, MA
12.2021 - 09.2022
- Company Overview: Fine dining restaurant on Boylston street in Back Bay, Boston
- Interviewing, hiring, and training new FOH staff
- Doing daily and monthly inventory (beer, wine and spirits)
- Meeting with wine and liquor representatives (15 + representatives)
- Maintaining the weekly schedule and overseeing a staff of over 50 people
- Floor manager for the lunch, brunch and dinner shifts
- Hold daily staff pre-shift meetings to highlight daily specials and maintain service points
- Monitoring staff to make sure they are following the proper steps of service and fulfilling DOH requirements
- Fine dining restaurant on Boylston street in Back Bay, Boston
F&B Manager
Gemma
02.2017 - 09.2021
- Company Overview: Destination restaurant at the celebrity chic Bowery Hotel in downtown Manhattan
- Interviewing, hiring, and training new FOH staff
- Doing daily and monthly inventory (beer, wine and spirits)
- Meeting with wine and liquor representatives (15 + representatives)
- Maintaining the weekly schedule and overseeing a staff of over 50 people
- Floor manager for the breakfast, lunch, brunch and dinner shifts
- Hold daily staff pre-shift meetings to highlight daily specials and maintain service points
- Establishing customer relations and developing a rapport with VIPs and A list celebrities to create a welcoming environment
- Monitoring staff to make sure they are following the proper steps of service and fulfilling DOH requirements
- Destination restaurant at the celebrity chic Bowery Hotel in downtown Manhattan
Server
Gemma
05.2015 - 02.2017
- Breakfast, Lunch, Brunch and Dinner server
- Consistently maintained high sales average
- Consistently earned high marks on secret shopper reports
- Trained new servers of proper steps of service
Operations Manager
Neapolitan Express
02.2015 - 05.2015
- Planned and organized food deliveries from head kitchen to food trucks and store
- Carefully interviewed, hired, trained and supervised staff
Server
Forcella
11.2013 - 02.2015
- Lunch, Brunch and Dinner server
- Consistently maintained high sales average
- Consistently earned high marks on secret shopper reports
- Trained new servers of proper steps of service
Education
Bachelor's degree - Marketing
BK University Belgrade
Skills
- Sales
- Supervision and training
- Total quality management
- Operations management
- Schedule management
- Purchasing
- Client relations
- Visionary leadership
- P&L management
- Staff management
References
- Samir Jahdadic, Director of F&B at The Bowery Hotel, 335 Bowery St, New York, NY, 10003, 917-833-9910, samirj@bohonyc.com
- Giovani Bertagnolli, General Manager of Elio's restaurant, 1621 2nd Ave, New York, NY, 10028, 917-470-8455, gbertagnolli@nyc.rr.com
- Vincent Mosso, Sommelier and wine director for The Bowery Hotel, 917-459-2490, vmosso@mac.com
- Giulio Adriani, Chef and owner of the Forcella restaurant, 485 Lorimer St, Brooklyn, NY, 11211, 917-615-4510, adrianigiulio@gmail.com
- Predrag Grncaski, Owner of the Terasa North Ninth, 145 Bedford Avenue, Brooklyn, NY, 11211, 917-595-8797, terasa.north9@gmail.com
- Max Stampa Brown, Director of F&B for DEN hospitality NY, Part owner of Borrachito Taqueria & Spirits, 203-644-8668, max@thegarretbars.com
Timeline
General Manager
Hotel Chelsea
06.2024 - Current
General Manager
Scribner's Lodge
08.2023 - 06.2024
General Manager
Borrachito Taqueria & Spirits
12.2022 - 07.2023
Restaurant Manager
Atlantic Fish Co.
12.2021 - 09.2022
F&B Manager
Gemma
02.2017 - 09.2021
Server
Gemma
05.2015 - 02.2017
Operations Manager
Neapolitan Express
02.2015 - 05.2015
Server
Forcella
11.2013 - 02.2015
Bachelor's degree - Marketing
BK University Belgrade