Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nilda Barbosa

Brockton,MA

Summary

Dynamic sales professional with proven expertise in customer relationship management and CRM proficiency, demonstrated at Xfinity Comcast. Excelled in enhancing client satisfaction and expanding customer bases, leveraging multilingual capabilities and sales consultation skills. Achieved significant sales revenue growth through strategic upselling and cross-selling, underpinned by a goal-driven approach and a friendly demeanor.

Overview

13
13
years of professional experience

Work History

Sales Consultant

Xfinity Comcast
05.2014 - 12.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Provided sales and customer service assistance to walk-in traffic
  • Generated increased sales revenue through effective lead generation and follow-up efforts.

Sales Representative

Triton Technology Solutions
08.2011 - 03.2014
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Medical Receptionist

Pediatric Associates Physician's Office
07.2008 - 10.2011
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Education

No Degree - Business Administration

Quincy College
Quincy, MA
05.2025

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Multilingual capabilities
  • Sales consultation
  • Upselling and Cross Selling
  • Goal-Driven
  • Friendly and Helpful

Timeline

Sales Consultant

Xfinity Comcast
05.2014 - 12.2021

Sales Representative

Triton Technology Solutions
08.2011 - 03.2014

Medical Receptionist

Pediatric Associates Physician's Office
07.2008 - 10.2011

No Degree - Business Administration

Quincy College

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Nilda Barbosa