Nina Loy
Simi Valley
Summary
Motivated individual with experience in the hospitality industry. Proven ability to develop and deliver comprehensive training programs. Adept at assessing server needs, developing training solutions and crafting effective learning materials. Skilled in building relationships and fostering a safe and productive learning environment. Ambitious individual with strong organizational and multitasking skills. Ready to apply knowledge and skills to any challenge I have ahead.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SERVER TRAINER and Bartender
Finneys Crafthouse
06.2021 - Current
- Mentored new employees by providing guidance on proper etiquette when interacting with customers
- Served as positive role model and mentor for restaurant waitstaff
- Guided guests through menu items to promote ultimate dining experience
- Demonstrated a deep knowledge of restaurant operations, menu items, pricing, and customer service techniques
PERSONAL ASSISTANT
Americas Got Talent
03.2017 - 07.2019
- Ran errands and picked up goods to meet staff needs
- Prioritized tasks, keeping diligent track of project timelines and deadlines
- Provided customer service support by responding to inquiries regarding services provided by the organization
- Managed high priority and confidential information
Education
EMT - Medical Technology
Simi Institute
Simi Valley, CACPR - BLS
Simi Institute
Simi Valley, CA02.2025
CERTIFICATION IN I.V. TECHNICIAN -
I.V. Training Center
Utah01.2024
CERTIFICATION IN PHLEBOTOMY -
phlebotomy training specialists
camarillo08.2023
CERTIFICATION IN MEDICAL ASSISTANT -
Simi Institute
Simi Valley06.2023
Skills
- Order Accuracy
- Exceptional Communication
- Server Etiquette
- Customer Service Excellence
- Professionalism
- Effective Time Management
Certification
- Phlebotomy
- I.V Technician
- CPR
Timeline
SERVER TRAINER and Bartender
Finneys Crafthouse
06.2021 - Current
PERSONAL ASSISTANT
Americas Got Talent
03.2017 - 07.2019
CERTIFICATION IN I.V. TECHNICIAN -
I.V. Training Center
CERTIFICATION IN PHLEBOTOMY -
phlebotomy training specialists
CERTIFICATION IN MEDICAL ASSISTANT -
Simi Institute
EMT - Medical Technology
Simi Institute
CPR - BLS
Simi Institute
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