Dynamic security and administrative professional. Skilled in security equipment operation and fostering team leadership. Team player with strong delegation and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department of Homeland Security
03.2023 - 01.2024
Operated and calibrated explosive trace detector machinery, walk-thru metal detectors and hand-held metal detectors
Actively participated in team meetings to discuss new policies or procedures
Conducted searches for contraband, weapons, explosives and prohibited items.
Student
Bunker Hill Community College
01.2017 - 01.2021
Took time off from work to provide hospice care for terminally ill immediate family member
Dental Office Administrator
Avalon Dental
01.2020 - 04.2020
Provided administrative support for a busy dental office, including scheduling appointments, billing and insurance processing, customer service and record keeping
Provided training sessions for new staff members on proper use of dental software applications
Managed day-to-day operations of the dental office under minimal supervision from management team.
Personal Care Assistant
HHR Nursing Healthcare Solutions
11.2018 - 12.2019
Provided assistance with daily living activities, including bathing, dressing and grooming
Helped clients with daily tasks, such as laundry, housekeeping, and shopping
Assisted patient with speech/physical therapy
Managed patient calendar/appointments and expenses.
Administrative Assistant
Bulfinch Temp. Services/MGH
11.2017 - 02.2019
Provided support to healthcare providers within a high-volume ambulatory setting
Scheduling appointments, answering phones, responding to emails, and ordering supplies
Provided support to senior management, including calendar and travel coordination.
Dispatch Supervisor
Dicom Express
08.2014 - 12.2017
Trained new hires in dispatch operations
Investigated issues that arose during deliveries and developed solutions to prevent future occurrences
Coordinated emergency response efforts when necessary due to inclement weather or other unforeseen circumstances
Prepared, updated and dispensed daily route schedule
Analyzed and resolved customer inquiries for missed pick-ups, misplaced containers and property damage.
Education
Radiologic Technology -
Bunker hill Community College
Charlestown, MA
Skills
Security equipment operation
Delegation Skills
Leadership Abilities
Office Administration
Calendar Management
Employee Training
Scheduling Expertise
Certification
Basic life support (BLS)
Federal law enforcement training center grad (Glynco, GA)
References
Brian Trombetto, Security Officer, Colleague, (978) 578-5049, Brian.Trombetto@TSA.DHS.GOV
Intern at Department of Homeland Security (Homeland Security Investigations)Intern at Department of Homeland Security (Homeland Security Investigations)
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