Summary
Overview
Work History
Education
Skills
My Leadership Style
Timeline
Generic

Nisha Kandoi

Livingston

Summary

Over 20 years of experience in leading technology implementations and transformations for clients in Insurance and Life Sciences sectors. Proven expertise in Global Delivery Model with a strong focus on automation and value creation. Successfully championed operations in Data, Analytics, and AI, driving sustained growth through collaboration with executive leadership and various departments.

Overview

20
20
years of professional experience

Work History

Program Director

Cognizant Technology Solutions
Bridgewater
10.2024 - Current
  • Developed and executed strategic programs aligned with product objectives, fostering stakeholder engagement.
  • Maintained robust stakeholder relationships to facilitate effective communication during program lifecycle.
  • Evaluated risks and established mitigation strategies to protect program outcomes.
  • Managed a $40 million portfolio of mid- and large-sized projects across North America with strict budget compliance.

Head of North America Operations

Cognizant Technology Solutions
Bridgewater
02.2021 - 09.2024
  • Aligned operational strategies with company objectives in collaboration with senior leadership.
  • Evaluated key performance indicators to identify progress and improvement opportunities.
  • Reduced revenue loss through effective hiring strategies, demand forecasting, and process automation.
  • Directed recruitment for over 200 junior positions annually, mentoring talent and refining processes.
  • Fostered innovative solutions to adapt rapidly to evolving business environments.
  • Managed financial budget to maintain organizational fiscal health and optimize expenditures.

Engagement Lead

Cognizant Technology Solutions
Bridgewater
01.2018 - 01.2021
  • Ensured timely project delivery within budget while meeting or exceeding client expectations.
  • Acted as main liaison for clients, addressing concerns and delivering regular updates.
  • Implemented relationship-building strategies to enhance client satisfaction and engagement.
  • Achieved 20% in cumulative delivery savings by streamlining processes and eliminating inefficiencies.
  • Utilized iterative software development methods to improve project outcomes.
  • Established data governance policies and quality metrics to maintain high standards.
  • Produced detailed reports and presentations tracking project progress and client interactions.

Senior Project Manager - Data Architect

Cognizant Technology Solutions, US
Boston
06.2007 - 12.2017
  • Partnered with stakeholders to clarify data needs and refine business requirements.
  • Created comprehensive data models, including conceptual, logical, and physical designs.
  • Maintained high levels of data security, governance, stewardship, and quality assurance.

Senior Associate

Cognizant Technology Solutions
Chennai
08.2005 - 05.2007
  • Executed design and implementation of ETL processes for consistent, high-quality data.
  • Maintained robust data warehouses and data marts, focusing on integrity and performance.
  • Addressed and resolved data integration issues to enhance overall data quality.

Education

B E - Electrical & Electronics Engineering

Anna University
India
01.2005

Skills

  • Program management
  • Proposal development and evaluation
  • Operations oversight
  • Stakeholder collaboration
  • Leadership and team building
  • Strategic planning and execution
  • Client relations management
  • Risk analysis

My Leadership Style

Work Empathy | Integrity | Clear Communication | Servant Leadership | Stakeholding | Lead by Example

I have a solid track record of setting high goals and achieving the same, by leveraging technology, inspiringteams and motivating stakeholders. The pace of technology is accelerating, as are customer expectations. I am fortunate to have encountered similar situations, multiple times before, and I know exactly how to convert these situations into opportunities

Timeline

Program Director

Cognizant Technology Solutions
10.2024 - Current

Head of North America Operations

Cognizant Technology Solutions
02.2021 - 09.2024

Engagement Lead

Cognizant Technology Solutions
01.2018 - 01.2021

Senior Project Manager - Data Architect

Cognizant Technology Solutions, US
06.2007 - 12.2017

Senior Associate

Cognizant Technology Solutions
08.2005 - 05.2007

B E - Electrical & Electronics Engineering

Anna University

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Nisha Kandoi