Nita Pascoe
Cheyenne,WY
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
31
31
years of professional experience
Work History
Store Manager
Sally Beauty
Cheyenne, Wyoming
03.2014 - 08.2024
- Provided customers with information about product features and assisted them in selecting items.
- Implemented new policies and procedures according to company guidelines and objectives.
- Maintained records of inventory, sales, and personnel activity.
- Resolved customer complaints promptly and professionally.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
Store Manager
Coach House Gifts
Cheyenne, WY
04.2008 - 04.2014
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
Store Co-Manager
Hobby Lobby
Cheyenne, WY
06.1993 - 06.2007
- Promoted safety practices throughout the entire store by conducting safety drills periodically.
- Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
- Trained, supervised, coached, evaluated, and motivated staff members.
- Assisted customers with product selection while providing excellent customer service.
- Resolved customer complaints in a professional manner.
- Monitored inventory levels and placed orders as needed.
Education
Master of Science - Human Resources Management
University of Phoenix
Tempe, AZ08-2011
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ06-2009
Skills
- Team Development
- Shift Scheduling
- Retail Inventory Management
- Store Merchandising
- Employee Training
- Customer Service Management
- Cash Management
- Store opening and closing procedures
Timeline
Store Manager
Sally Beauty
03.2014 - 08.2024
Store Manager
Coach House Gifts
04.2008 - 04.2014
Store Co-Manager
Hobby Lobby
06.1993 - 06.2007
Master of Science - Human Resources Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Jay PerezJay Perez
Store Manager at Sally Beauty- Sally Beauty Holdings Inc.Store Manager at Sally Beauty- Sally Beauty Holdings Inc.
MELISSA WINTERSMELISSA WINTERS
Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.
LISA SULLIVANLISA SULLIVAN
Senior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems GroupSenior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems Group
Alfred L. Johnson IIIAlfred L. Johnson III
Shipping Warehouse Associate at Sally Beauty SupplyShipping Warehouse Associate at Sally Beauty Supply
Frank Garafola IIIFrank Garafola III
Owner/Operator at Iron Paw ConstructionOwner/Operator at Iron Paw Construction