Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Nivia Airoso

Wilmington,MA

Summary

Seasoned Small Business Owner with over 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

23
23
years of professional experience

Work History

Business Owner

Camilla's Bridal
Arlington, MA
09.2002 - 12.2023
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Identified potential solutions to issues and implemented tactics to promptly resolve.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Kept records for production, inventory, income and expenses.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Investigated new technologies that could improve efficiency.
  • Developed creative visual displays to showcase products and attract customers.
  • Created window and in-store displays to promote new product launches.
  • Organized store layout, fixtures and visual merchandising standards.

Sales Associate

Crate and Barrel
Cambridge, MA
11.2000 - 09.2002
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Associate of Science - Fashion Design

Fisher College
Boston, MA
05.2002

Skills

  • Sales strategics
  • Bookkeeping
  • Issue resolution
  • Purchasing and planning
  • Reliable & trustworthy
  • Multitasking
  • Customer Relations
  • Attention to Detail
  • Vendor Relationship Management
  • Work Planning and Prioritization

Timeline

Business Owner

Camilla's Bridal
09.2002 - 12.2023

Sales Associate

Crate and Barrel
11.2000 - 09.2002

Associate of Science - Fashion Design

Fisher College

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Nivia Airoso