NOA SOLOMON
Evanston,IL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Athletico Physical Therapy
01.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Providing professional, friendly, and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
- Assisting in management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning
- Managing clinic scheduling ensuring to match patient with the best clinician for their injury and rehabilitation needs
- Coordinated patient scheduling and intake processes to optimize clinic workflow
- Handles customer needs, concerns, or comments
- Managed insurance verification and authorization procedures to ensure compliance
- Coordinates the communication of patient progress to physicians, nurse case managers, adjustors and attorneys
Starbucks Barista
Starbucks
03.2022 - 01.2023
- Prepared high-quality espresso beverages while ensuring consistency in taste and presentation.
- Managed customer orders efficiently, enhancing service speed during peak hours.
- Work in collaboration with colleagues to ensure smooth processes and customer satisfaction
- Work to provide the highest level of customer service at every shift.
- Worked effectively in fast-paced environments.
COVID-19 Tester
Zebra Health Solutions
10.2021 - 02.2022
- Administered COVID-19 tests, ensuring adherence to safety protocols and accuracy in sample collection.
- Streamlined workflow processes, enhancing testing efficiency and reducing turnaround time for results.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Educated staff and students on importance of proper hygiene to practice protective measures and avoid infection transmission.
- Implemented quality control measures to uphold testing standards and improve overall patient experience.
- Monitored inventory of testing supplies, coordinating timely replenishment to maintain operational readiness.
COVID-19 Vaccinator/MA
Doctors Testing Center
08.2021 - 10.2021
- Administered COVID-19 vaccinations efficiently to diverse patient populations.
- Ensured compliance with health protocols and safety regulations during vaccination procedures.
- Setting up mobile vaccine clinics in vaccine hesitant communities
- Educated patients on vaccine benefits, potential side effects, and post-vaccination care.
- Administered vaccinations including Pfizer, Moderna, and Johnson & Johnson via intramuscular injection and completed proper documentation.
- Monitored patients post-vaccination for adverse reactions, providing immediate support as needed.
- Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
- Completed screening questions with patients following CDC guidelines.
- Enhanced patient experience by creating a comfortable environment for COVID-19 vaccinations, addressing individual needs and concerns with empathy.
Certified Nursing Assistant
Aperion Care
01.2021 - 08.2021
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Examined and addressed lacerations, contusions, and physical symptoms to assess and prioritize need for further attention.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Managed and maintained patient rooms, shared-living areas, and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided daily living activities to patients by serving meals, feeding, ambulating, and turning over and positioning patients.
Education
Bachelor of Science - Nursing
North Park University
Chicago, IL05.2022
Skills
- Patient care
- Direct patient care
- Patient advocacy
- Patient rights advocacy
Certification
- Adult Mental Health First Aid USA – 2020
- Certified Nursing Assistant (CNA)
- CNA License
- CPR Training - 2019
Timeline
Patient Care Coordinator
Athletico Physical Therapy
01.2023 - 02.2025
Starbucks Barista
Starbucks
03.2022 - 01.2023
COVID-19 Tester
Zebra Health Solutions
10.2021 - 02.2022
COVID-19 Vaccinator/MA
Doctors Testing Center
08.2021 - 10.2021
Certified Nursing Assistant
Aperion Care
01.2021 - 08.2021
Bachelor of Science - Nursing
North Park University