Noah Dykes
Saint Augustine,FL
Summary
Proven to excel in high-stress environments, demonstrated through effective problem-solving and maintaining composure at American Eagle Outfitters. Skilled in multitasking and exceptional customer service, consistently enhancing customer satisfaction and team productivity. Adept at building rapport, showcasing a unique blend of excellent people skills and reliability. Thoroughly learned how to deal with high volume work loads in a restaurant setting at Salt Life Food Shack; does not buckle under even the highest amounts of pressure.
Overview
5
5
years of professional experience
Work History
Sales Associate
American Eagle Outfiters
Saint Augustine, FL
06.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Busser
Salt Life Food Shack
Saint Augustine, FL
08.2018 - 06.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Assisted servers in providing efficient service for improved guest experiences.
Education
Political Science And Government
Flagler College
Saint Augustine, FLSaint Augustine High School
Saint Augustine, FL06.2021
Skills
- Problem-solving skills
- Calm under pressure
- Success in both solo and team-based positions
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Building rapport
Timeline
Sales Associate
American Eagle Outfiters
06.2022 - 02.2023
Busser
Salt Life Food Shack
08.2018 - 06.2022
Political Science And Government
Flagler College
Saint Augustine High School