Valuable and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hard working with a consistently positive attitude and an expert in being a professional/friendly face to guests.
Overview
6
6
years of professional experience
Work History
Server
54th Street Restaurant & Drafthouse
08.2021 - Current
Cultivated warm relationships with regular guests.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Train new hires on the menu containing over 120 different items along with all of the follow up questions required for each item.
Acted as shift lead making cuts when necessary, closing and checking out other servers stations and sections before letting them go home for the night.
Would act as a food runner, dish runner, busser, drink runner, and run the wheel whenever needed.
Relief Assistant Manager
QuikTrip
08.2017 - 07.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Helped with planning schedules and delegating assignments to meet coverage and service demands.