Nora De La Rosa
Richmond,United States
Summary
Dynamic Property Manager with a proven track record at Indus Management, excelling in tenant relations and payment collection. Skilled in conducting property inspections and lease renewals, I effectively increased occupancy rates through strategic marketing initiatives. My exceptional communication skills foster positive landlord-tenant relationships, ensuring compliance and satisfaction.
Overview
6
6
years of professional experience
Work History
Property Manager
Krishna Management
Houston, TX
11.2025 - Current
- Managed tenant relations by addressing concerns and resolving issues promptly.
- Coordinated property maintenance requests to ensure timely service delivery.
- Conducted property inspections to maintain compliance with safety standards.
- Assisted in lease management, including renewals and tenant onboarding processes.
- Supported marketing efforts by showcasing available units through online listings and open houses.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager
Indus Management
Houston, TX
09.2019 - 10.2025
- Analyzed rent collection reports to track payment status and address discrepancies.
- Maintained accurate records of property operations, tenant communications, and maintenance activities.
- Collaborated with vendors to negotiate service contracts for property maintenance and repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Education
High School Diploma -
Alief Schools
Alief, TexasCosmetology
Beauty School of Bellaire
Bellaire Texas 04-2000
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Krishna Management
11.2025 - Current
Property Manager
Indus Management
09.2019 - 10.2025
High School Diploma -
Alief Schools
Cosmetology
Beauty School of Bellaire