Nora Rivera Licona
Plant City
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
Burger King
Plant City
01.2025 - Current
- Assisted customers with orders and provided excellent service.
- Collaborated with team members to ensure efficient operations.
- Handled cash register transactions accurately and efficiently.
- Restocked supplies to ensure availability during peak hours.
- Responded to customer inquiries and resolved issues promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
- Maintained cleanliness of workstations and dining areas.
Crew Member
Chipotle
Lakeland
10.2024 - 12.2024
- Assisted customers with orders and provided excellent service.
- Maintained cleanliness of workstations and dining areas.
- Collaborated with team members to ensure efficient operations.
- Handled cash register transactions accurately and efficiently.
- Restocked supplies to ensure availability during peak hours.
- Responded to customer inquiries and resolved issues promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Drove team success by quickly completing assigned tasks.
- Packed fast food products in approved containers, cups, and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Plant City High School
Plant City, FLSkills
- Customer service
- Team collaboration
- Cash handling
- Time management
- Conflict resolution
- Supply restocking
- Effective communication
- Problem solving
- Leadership qualities
- Basic math
- Cleaning
- Multitasking and organization
- Equipment maintenance
Languages
English
Full Professional
Spanish
Professional
Timeline
Crew Member
Burger King
01.2025 - Current
Crew Member
Chipotle
10.2024 - 12.2024
Plant City High School