Norma Price

I currently oversee twenty one employees. I maintain payroll and pay all the bills for our practice. Coordinate provider schedules, radiology and lab. I also oversee medical billing department and followup on all claims when needed. I handle credentialing for all providers.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

• Coordinated with healthcare professionals to assess patient needs and recommend appropriate medical equipment solutions.
• Enhanced patient satisfaction by effectively managing and coordinating DME services.
• Oversaw procurement processes, ensuring timely acquisition of necessary supplies while adhering to established budgets.
• Established strong relationships with insurance providers, ensuring accurate billing and reimbursement processes.

• Researched and resolved billing discrepancies to enable accurate billing.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Worked with multiple departments to check proper billing information.
• Billed Medicare, Blue Cross , Commerical, workers comp, auto and medicaid