Norma J Benavides

• Managed daily office operations and provided administrative support to faculty and staff.
• Coordinated meetings, events, and schedules for department personnel.
• Maintained accurate records and files using electronic document management systems.

• Processed incoming mail and documents for efficient distribution.
• Maintained organized filing system for easy access to records.
• Assisted in data entry using company software and tools.

Process loan application

• Processed student registrations and maintained accurate records in the database.
• Assisted teachers with classroom materials and supplies by organizing inventory efficiently.
• Supported administrative tasks such as filing documents and preparing reports for meetings.
• Coordinated communication between staff, students, and parents regarding schedules and events.
• Managed incoming calls and directed inquiries to appropriate personnel within the district.
• Updated bulletin boards and displays to highlight school events and achievements regularly.
• Facilitated student attendance tracking by maintaining accurate daily logs for classes.
• Assisted customers with inquiries and complaints in a professional manner.
• Answered phones in a courteous manner while providing excellent customer service.
• Communicated with customers and employees to answer questions or explain information.
• Greeted visitors in a friendly and professional manner while directing them appropriately.
• Performed data entry tasks to update customer accounts records.
• Verified accuracy of all paperwork prior to submission for processing.
• Organized and maintained filing systems for confidential documents.
• Utilized computer software programs to create reports, labels, forms.
• Supported office clerical functions using word processing and other software, email and office machines.
• Scanned documents into digital formats ensuring accuracy of content.
• Received and distributed incoming mail, messages and packages to appropriate individuals.
• Followed confidentiality rules to preserve data quality and reduce potential information compromise.
• Created memos, letters, emails, reports, presentations as requested by management.
• Answered multi-line telephone system and routed calls to appropriate personnel.
• Answered customer inquiries via phone and email.
• Collaborated with team members to complete tasks efficiently and meet deadlines.
• Entered data into computer systems accurately and efficiently.
• Greeted customers promptly and responded to questions.