Nova Caraang
94-1067 Kahuamoku Street ,HI
Summary
Dynamic professional with extensive experience at 7-Eleven, excelling in customer service management and staff supervision. Proven track record in enhancing customer experiences and developing training programs that improve instructional quality. Skilled in inventory management and pricing strategies, driving operational efficiency and achieving significant improvements in store performance.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
7 11
Campbell, Hawaii
12.2025 - Current
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management by tracking stock levels and coordinating deliveries.
- Trained new employees on operational procedures and customer service standards.
- Enhanced customer experience by promptly addressing inquiries and resolving issues.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sales Associate
7 11
Campbell, Hawaii
11.2023 - 11.2025
Adult Supervisor
Department Of Education
Holomua ELementary School Ewa Beach
08.2015 - 05.2017
- Supervised adult education programs, ensuring compliance with departmental policies and educational standards.
- Coordinated training sessions for instructors, enhancing instructional quality and participant engagement.
- Developed curriculum resources, aligning them with state guidelines to improve learner outcomes.
- Implemented assessment tools, tracking student progress and facilitating targeted support strategies.
Education
Bachelor of Arts - Economics
Tarlac Agricultural University
Camiling,Tarlac Philippines 04-2004
Skills
Customer service
- Customer service management
- Staff supervision
- Pricing and markdowns
- Business development
- Sales tracking
- Performance improvements
- Business marketing
- Active listening
- Task prioritization
- Professionalism
Customer service management
Staff supervision
Pricing and markdowns
Skills
- Customer service
- Customer service management
- Staff supervision
- Pricing and markdowns
- Business development
- Sales tracking
- Performance improvements
- Active listening
- Task prioritization
- Professionalism
- Supervision and training
- Strategize business plans
- Marketing strategies
- Desktops, laptops, and mobile devices
- Business marketing
Timeline
Assistant Store Manager
7 11
12.2025 - Current
Sales Associate
7 11
11.2023 - 11.2025
Adult Supervisor
Department Of Education
08.2015 - 05.2017
Bachelor of Arts - Economics
Tarlac Agricultural University