Summary
Overview
Work History
Education
Skills
Timeline
Generic

Novalee Frater

Panama City Beach,FL

Summary

Detail-oriented server skilled in menu knowledge and point-of-sale operations. Demonstrated ability to manage high-volume orders and resolve customer issues, ensuring satisfaction and repeat visits. Ready to contribute to a team focused on exceptional dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Old Florida Fish House
Panama City Beach, Florida
11.2024 - 06.2026
  • Provided exceptional customer service in high-volume dining environment.
  • Streamlined food and beverage order management during peak service hours to enhance customer satisfaction.
  • Coordinated with kitchen staff to ensure prompt meal preparation and delivery, improving service efficiency.
  • Ensured cleanliness and organization of dining area and server stations to create a welcoming dining environment.

Retail Sales Associate

Beachy Bean
Panama City Beach, Florida
01.2022 - 10.2024
  • Guided customers in product selection and menu inquiries, contributing to overall satisfaction.
  • Processed transactions accurately through point-of-sale systems.
  • Addressed customer complaints promptly, fostering loyalty and encouraging repeat visits.
  • Ensured cleanliness and organization of dining area and merchandise displays to create a welcoming environment.
  • Stocked supplies and inventory to guarantee availability of popular menu items.

Education

High School Diploma -

Albert Town Highschool
Jamaica, Trelawny
08-2012

Skills

  • Order management
  • Point-of-sale operation
  • Menu knowledge
  • Food handling
  • Sanitation practices
  • Customer service
  • Conflict resolution

Timeline

Server

Old Florida Fish House
11.2024 - 06.2026

Retail Sales Associate

Beachy Bean
01.2022 - 10.2024

High School Diploma -

Albert Town Highschool
Novalee Frater