Summary
Overview
Work History
Education
Skills
Timeline
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Nubia Nunez

Chicago,IL

Summary

Reliable and hardworking with multitasking skills in fast paced settings. Knowledgeable about processing paperwork and payments to complete orders, and coordinating timely deliveries. Well-organized, Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Sustaining satisfactory relationships with customers. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Active listener uncovers customer desires and recommends appropriate solutions.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Hilton Garden Inn Hotel
Bedford Park , IL
2024.08 - Current
  • Welcome guests to the front desk and engaged in friendly conversations while conducting check-in process.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Explained policies and procedures to visitors.

Assistant

Latrobe Ventures
Chicago, IL
2021.06 - 2023.10
  • Served as contact person and source of information to maintain good communication with clients.
  • Answered incoming calls and recorded accurate messages.
  • Gathered and sorted data for inclusion in reports and files.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

Sales Associate

Nordstrom rack
Chicago, IL
2015.04 - 2021.06
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Used technology resources to assist customers in locating and selecting items.

Education

High School Diploma -

Bronx High School For Writing And Communication Arts
Bronx, NY
06.2012

Skills

  • Retail and customer service experience
  • Organized
  • Multitasking
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Quick learner
  • Creative
  • Cosmetologist
  • Makeup artist
  • Photography

Timeline

Front Desk Receptionist

Hilton Garden Inn Hotel
2024.08 - Current

Assistant

Latrobe Ventures
2021.06 - 2023.10

Sales Associate

Nordstrom rack
2015.04 - 2021.06

High School Diploma -

Bronx High School For Writing And Communication Arts
Nubia Nunez