Nya Davis
Williamstown,WV
Summary
Hardworking employee enthusiastic about learning the cable and internet field inside and out. pursuing opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Victra Verizon Wireless
Parkersburg, WV
09.2021 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
Front Desk Associate
Massage Envy
Leesburg, VA
10.2019 - 06.2020
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process appointments.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Dining Room Attendant
Ashby Ponds Assisted Living
Ashsburn, VA
02.2018 - 10.2019
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
- Offered product samples, answered questions and helped customers find items.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Education
High School Diploma -
Charles J Colgan Senior High School
Manassas,va06.2018
Skills
- Demonstrations
- Product and service knowledge
- Network development
- Account servicing
- Building Customer Trust and Loyalty
- Customer Retention Strategies
- Upbeat and Positive Personality
- Customer Account Management
- Efficient and Detail-Oriented
Timeline
Sales Consultant
Victra Verizon Wireless
09.2021 - Current
Front Desk Associate
Massage Envy
10.2019 - 06.2020
Dining Room Attendant
Ashby Ponds Assisted Living
02.2018 - 10.2019
High School Diploma -
Charles J Colgan Senior High School