Ny'jora Lawrence
Customer Service
Columbia,SC
Summary
Committed and hardworking Sales representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. To seek and maintain positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Language
Work History
Cashier
Food Lion Grocery
Columbia , SC
05.2022 - 08.2023
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Team Member
Smoothie King
Columbia, SC
08.2021 - 11.2021
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted with inventory counts and stocking of merchandise.
Crew Team Member
Cookout Restaurant
Columbia, SC
05.2021 - 08.2021
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Sales Associate
Spirit Halloween Super Store
Columbia, SC
10.2020 - 11.2020
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
No Degree - Marketing
South Carolina State University
Orangeburg, SCSkills
Customer assistance
Timeline
Cashier
Food Lion Grocery
05.2022 - 08.2023
Team Member
Smoothie King
08.2021 - 11.2021
Crew Team Member
Cookout Restaurant
05.2021 - 08.2021
Sales Associate
Spirit Halloween Super Store
10.2020 - 11.2020
No Degree - Marketing
South Carolina State University
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