Nyla Burrell
New Orleans,LA
Summary
My name is Nyla Burrell. I currently live in the city of New Orleans, La. I’m currently in the process of completing my CDA certification. In a daycare center, completing my training hours and getting prepared to pass the Cda exam.
Overview
7
7
years of professional experience
Work History
Crew Member
McDonald’s
02.2024 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Driver
Uber
07.2021 - 03.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Crew Member
Jack in the Box
09.2017 - 08.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
CDA -
Delgado Community College
New Orleans, LA08.2023
High School Diploma -
Belaire High School
Baton Rouge, LA05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Clear Communication
- Interactive communication skills
- Integrity and Honesty
- Initiative and Self-Motivation
- Leadership Qualities
- Learning Agility
- Telephone Etiquette
- Health Code Compliance
Timeline
Crew Member
McDonald’s
02.2024 - 06.2024
Driver
Uber
07.2021 - 03.2023
Crew Member
Jack in the Box
09.2017 - 08.2018
CDA -
Delgado Community College
High School Diploma -
Belaire High School
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