Summary
Overview
Work History
Education
Skills
Timeline
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Nyla Burrell

New Orleans,LA

Summary

My name is Nyla Burrell. I currently live in the city of New Orleans, La. I’m currently in the process of completing my CDA certification. In a daycare center, completing my training hours and getting prepared to pass the Cda exam.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald’s
02.2024 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Driver

Uber
07.2021 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Crew Member

Jack in the Box
09.2017 - 08.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

CDA -

Delgado Community College
New Orleans, LA
08.2023

High School Diploma -

Belaire High School
Baton Rouge, LA
05.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Clear Communication
  • Interactive communication skills
  • Integrity and Honesty
  • Initiative and Self-Motivation
  • Leadership Qualities
  • Learning Agility
  • Telephone Etiquette
  • Health Code Compliance

Timeline

Crew Member

McDonald’s
02.2024 - 06.2024

Driver

Uber
07.2021 - 03.2023

Crew Member

Jack in the Box
09.2017 - 08.2018

CDA -

Delgado Community College

High School Diploma -

Belaire High School
Nyla Burrell