My name is Nyla Burrell. I currently live in the city of New Orleans, La. I’m currently in the process of completing my CDA certification. In a daycare center, completing my training hours and getting prepared to pass the Cda exam.
Overview
7
7
years of professional experience
Work History
Crew Member
McDonald’s
02.2024 - 06.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Driver
Uber
07.2021 - 03.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Crew Member
Jack in the Box
09.2017 - 08.2018
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
CDA -
Delgado Community College
New Orleans, LA
08.2023
High School Diploma -
Belaire High School
Baton Rouge, LA
05.2017
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Cash Handling
Cleaning
Clear Communication
Interactive communication skills
Integrity and Honesty
Initiative and Self-Motivation
Leadership Qualities
Learning Agility
Telephone Etiquette
Health Code Compliance
Timeline
Crew Member
McDonald’s
02.2024 - 06.2024
Driver
Uber
07.2021 - 03.2023
Crew Member
Jack in the Box
09.2017 - 08.2018
CDA -
Delgado Community College
High School Diploma -
Belaire High School
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