Nyla Parks
Dunkin Donuts
Cresco,PA
6
years of professional experience
Adaptable professional with experience in food service and gas station operations. Strong skills include customer support, product knowledge, and maintaining clean, safe work areas. Additionally skilled in software and systems including data encryption, code development and Microsoft Excel. I am ready to contribute strong communication, efficiency, and dependability and technical skills in a professional environment.
Work History
Crew Member
6 Years 1 Month- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Prepared coffee, espresso drinks, and food items according to quality standards.
- Operated POS system, processed orders accurately, and handled cash transactions efficiently.
- Maintained clean workstations, dining areas, and equipment following sanitation procedures.
- Took orders, prepared meals, and collected payments.
Gas Station Attendant
3 Months- Stocked convenience merchandise and replenished supplies to support smooth daily store operations.
- Resolved customer concerns professionally while maintaining efficient checkout and service flow.
- Operated fuel pumps, processed cashier transactions, and maintained accurate register balances.
Education
Bachelor of Science - Computer Science
High School Diploma
Skills
Customer service
Cash handling
Time management
Multitasking and organization
Workplace safety
Problem-solving
Food Safety Procedures
Teamwork and collaboration
Microsoft Excel
Excel analysis
Data security
Object-oriented programming
Software development
Code development
Code troubleshooting
Timeline
Gas Station Attendant
Sunoco Gas Station
2022.05 - 2022.08Read More
Crew Member
Dunkin Donuts
2020.09 - CurrentRead More
East Stroudsburg University of Pennsylvania
Bachelor of Science from Computer Science
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East Stroudsburg South Senior High School
High School Diploma
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