Nyser Blackshear
Willingboro
Summary
Professional host with strong expertise in training and development. Proven ability to drive team collaboration and adapt to changing demands. Skilled in communication, customer service, and leadership. Reliable and results-focused, ready to make significant impact.
Overview
4
4
years of professional experience
Work History
Host Trainer
Yard house
06.2023 - Current
- At YardHouse I learned Customer service skills as I assist guests with wait times and sat them at their correct tables with their preferences efficiently.
- Also being a certified To-Go specialist packaging food and getting it to guests in a timely manner.
- As a trainer I am a team lead at the host stand.
- I assist guests with concerns that the host can’t answer at the moment.
- Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
- Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
- Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
Part time sales associate
Wawa
03.2022 - 05.2023
- At Wawa I was an all around worker.
- From stocking shelves to checking customers out.
- I would also be in the deli and beverage area sometimes helping make sandwiches and drinks.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Seasonal Part time sales associates
Macys
11.2021 - 02.2022
- At Macys I worked in the home department stocking shelves and checking out customers.
- I would also assist customers with any questions or concerns.
- I would also help bring anything too big to their cars for them.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Business Administration
Rowan College at Burlington County
05.2025
high school diploma -
Holy Cross Preparatory Academy
Delran, NJ06.2022
Skills
- Team coaching
- Beverage making
- Reservation handling
- Task delegation
- Allergy awareness
- Cross-training
- Motivational techniques
- Food-service hosting
- Problem-solving abilities
- Attention to detail
Personal Information
Date of Birth: 12/26/03
Timeline
Host Trainer
Yard house
06.2023 - Current
Part time sales associate
Wawa
03.2022 - 05.2023
Seasonal Part time sales associates
Macys
11.2021 - 02.2022
Business Administration
Rowan College at Burlington County
high school diploma -
Holy Cross Preparatory Academy
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