Nytianna Tolbert-Moffett
Morrow,GA
Summary
Detail-oriented and dependable administrative professional seeking a legal assistant or administrative support position. Experienced in customer service, handling incoming calls, maintaining records, processing payments, organizing files, and managing administrative tasks in fast-paced environments. Strong communication, multitasking, and data entry skills with the ability to interact professionally with customers, staff members, and the public while maintaining accuracy and confidentiality.
Overview
9
9
years of professional experience
Work History
Hostess
Nouveau Bar & Grill
2022.01 - Current
- Answer phone calls to schedule and confirm reservations, respond to customer inquiries, and relay messages to staff members.
- Process customer payments and reconcile daily transactions with accuracy.
- Maintain organized records of reservations and guest requests to support daily operations.
- Provide professional customer service while assisting guests and resolving concerns in a fast-paced environment.
- Communicate effectively with team members and management to ensure efficient service operations.
Operations Administrator
FedEx
2020.01 - 2021.01
- Maintained accurate employee attendance and leave records using company databases and filing systems.
- Entered, updated, and verified information to support operational and staffing needs.
- Created schedules, spreadsheets, and organized files to improve workflow efficiency.
- Performed administrative duties including document filing, records maintenance, and office supply management.
- Assisted with distributing internal communications and maintaining organized department records.
Administrative Assistant
Chick-fil-A
2019.01 - 2020.01
- Answered incoming phone calls and emails, providing information and directing inquiries appropriately.
- Prepared reports and maintained accurate records regarding inventory and operational activities.
- Assisted with filing, organizing documents, and maintaining administrative records.
- Supported onboarding and training of new employees by explaining procedures and company policies.
- Maintained professional communication with staff and customers while handling multiple tasks efficiently.
Party Host
Chuck E. Cheese
2017.01 - 2018.01
- Coordinated event schedules, organized party documentation, and maintained accurate reservations.
- Assisted customers with questions, payments, and service requests in a professional manner.
- Organized supplies, maintained records, and supported daily administrative operations.
- Communicated effectively with team members to ensure smooth event coordination and customer satisfaction.
Education
Legal Adminstrative Assistant Certificate -
Expert Rating
Bachelors Degree - Political Science
Clayton State University
GeorgiaSkills
- Team Building
- Project Organization
- Customer service
- Professional demeanor
- Problem solving
- Multitasking capacity
- Effective communication
- Teamwork and collaboration
Timeline
Hostess
Nouveau Bar & Grill
2022.01 - Current
Operations Administrator
FedEx
2020.01 - 2021.01
Administrative Assistant
Chick-fil-A
2019.01 - 2020.01
Party Host
Chuck E. Cheese
2017.01 - 2018.01
Legal Adminstrative Assistant Certificate -
Expert Rating
Bachelors Degree - Political Science
Clayton State University