Ocean Simmons
Middleton,ID
Summary
Professional in dental office administration, bringing valuable experience in managing front office tasks and patient interactions. Proven ability to efficiently handle appointment scheduling, patient records, and communication with dental teams. Committed to fostering collaborative environments and adapting to dynamic needs within practice. My outgoing personality shines thru with my passion to make patients smile.
Overview
11
11
years of professional experience
Work History
Dental Front Office Receptionist
Clocktower Family and Cosmetic Dentistry
Caldwell, ID
06.2024 - 03.2026
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Trained on Eaglesoft dental software
- Coordinated insurance verification and claims processing to ensure timely reimbursements.
- Trained new staff on office protocols and patient management systems for improved efficiency.
- Assisted in developing patient communication strategies to enhance overall satisfaction.
Dental Front Desk
Dental Care at Verona
Meridian, ID
05.2022 - 05.2024
- Verified all patients insurances
- Schedule patient appointments for Dr and Hygiene side
- Worked diligently to Maintain a full schedule
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Streamlined insurance verification processes to expedite patient care and reduce wait times.
- Collaborated with dental professionals to optimize workflow and improve patient outcomes.
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
Optometrist Technician
Visions Eyehealth Center
Nampa, ID
06.2019 - 05.2022
- Conducted comprehensive patient vision tests using advanced diagnostic equipment.
- Assisted in the fitting and adjustment of corrective lenses and eyewear.
- Maintained accurate patient records within electronic health systems.
- Educated patients on proper contact lens care and eye health practices.
Optometrist Assistant
Advanced Eyecare
06.2016 - 06.2019
- Check patients in for appointments
- Pre test patients with equipment such as Auto Refractor and IOP
- Check patients visual acuities
- Check patients motility, pupils and visual fields
- Special testing with the OCT, Optos amd Automated pachemty
- Collect and input medications amd health history for patients
- Collect co payments
- Take and record patients vitals
- Sterilize medical equipment
- Verify insurance coverage for patients
- Send out letters and insurance authorizations to fellow Doctors offices
- Adjust amd fit eyewear
- Sell and order eyewear
- Set appointmets for patients in our office as well as offices we refer patients to
- Train patients to insert amd remove contact lenses
- Prepare amy instruments needed for the Doctor
Optometrist Assistant
Clarifeye Family Eyecare
12.2014 - 05.2016
- Check patients in for appointments
- Pre test patients with equipment such as Auto Refractor and IOP
- Check patients visual acuities
- Check patients motility, pupils and visual fields
- Special testing with the OCT, Optos, Topography and Visual Field machines
- Collect and input medications amd health history for patients
- Collect co payments
- Take and record patients vitals
- Sterilize medical equipment
- Verify insurance coverage for patients
- Send out letters and insurance authorizations to fellow Doctors offices
- Adjust amd fit eyewear
- Sell and order eyewear
- Set appointmets for patients in our office as well as offices we refer patients to
- Train patients to insert amd remove contact lenses
- Prepare amy instruments needed for the Doctor
- Order soft and specialty contact lenses
Education
High School Graduate - undefined
Lincoln High School
01.1993
Skills
HIPAA compliance
Patient scheduling
Office organization
Cash reconciliation
Insurance verification
Document preparation
Appointment confirmation
Friendly and outgoing
Punctual and reliable
Incoming call reception
Phone and email etiquette
Timeline
Dental Front Office Receptionist
Clocktower Family and Cosmetic Dentistry
06.2024 - 03.2026
Dental Front Desk
Dental Care at Verona
05.2022 - 05.2024
Optometrist Technician
Visions Eyehealth Center
06.2019 - 05.2022
Optometrist Assistant
Advanced Eyecare
06.2016 - 06.2019
Optometrist Assistant
Clarifeye Family Eyecare
12.2014 - 05.2016
High School Graduate - undefined
Lincoln High School