Odalkis Hernandez
Miami Beach,FL
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Sweetgreen
Miami Beach, FL
12.2022 - 06.2024
- Greeted customers and provided menus.
- Bussed, cleared, and reset tables as needed throughout shift.
- Performed opening side work duties including setting up dining area for guests arrival.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Checked expiration dates on food products regularly and replaced expired items.
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Cleaned cooking equipment after use according to safety protocols.
- Trained new team members on restaurant policies and procedures.
- Monitored temperature of refrigeration units to ensure proper storage conditions.
- Stocked front-of-house supplies such as napkins, utensils, straws.
Crew Team Member
Ace Hardware
Miami Beach, Florida
08.2020 - 10.2021
- Performed store opening and closing procedures as directed by management team.
- Reported any maintenance issues immediately to supervisor or manager.
- Monitored expiration dates of food products.
- Provided excellent customer service at all times.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Greeted customers in a friendly manner upon entering the store.
- Organized stockroom shelves to maximize space efficiency.
- Unloaded trucks of incoming merchandise in an organized fashion.
- Assisted customers with orders and inquiries.
- Restocked items on shelves as needed.
- Operated cash register accurately and efficiently.
Restaurant Team Member
Pizza Hut
Miami Beach
06.2019 - 07.2020
- Greeted customers and provided menus.
- Bussed, cleared, and reset tables as needed throughout shift.
- Performed opening side work duties including setting up dining area for guests arrival.
- Followed health code regulations when handling food items safely.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Checked expiration dates on food products regularly and replaced expired items.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
Education
Miami Beach Senior High
Miami Beach, FL02-2000
Skills
- Guest experiences
- Verbal and written communication
- Operational standards
- Customer interaction
- Supply Restocking
- Food presentation
- Proper equipment operation
- Cleaning and sanitizing
- Customer Engagement
- Customer Service
- Cash Handling
- Store Opening and Closing
- Salesmanship
- Heavy Lifting
- Flexible Schedule
Timeline
Restaurant Team Member
Sweetgreen
12.2022 - 06.2024
Crew Team Member
Ace Hardware
08.2020 - 10.2021
Restaurant Team Member
Pizza Hut
06.2019 - 07.2020
Miami Beach Senior High