Olga Kowalska
Edison
Summary
Completed Esthetician School in June 2023. Looking forward to working in the beauty industry first hand. Experienced with providing comprehensive skincare services, including facials, peels, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Open Road Bmw
02.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Wax Specialist
European Wax Center
04.2023 - 12.2023
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
Front Desk Receptionist
The Lash Lounge
02.2023 - 04.2023
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
Education
License - Esthetician
Innovate Salon Academy
South Plainfield, NJ06.2023
Associate - Business Administration
Middlesex County College
Edison, NJ08.2022
Skills
- Attention to detail
- Time management
- Cash handling
- Team collaboration
- Eyebrow shaping and tinting
- Sales background
- Expert skin analysis
- Strong customer service
- Chemical facial peels
- Ingrown hair prevention
- Esthetics
- Infection control
Certification
- Esthetician License
November 2023 to Present
Languages
Polish - Expert
English - Expert
Timeline
Front Desk Receptionist
Open Road Bmw
02.2024 - Current
Wax Specialist
European Wax Center
04.2023 - 12.2023
Front Desk Receptionist
The Lash Lounge
02.2023 - 04.2023
License - Esthetician
Innovate Salon Academy
Associate - Business Administration
Middlesex County College
Similar Profiles
Perry DipacePerry Dipace
Office/Internet Sales/ Reception at Open Road BMWOffice/Internet Sales/ Reception at Open Road BMW
Jaiden GeorgeJaiden George
BDC Service Representative at Open Road BmwBDC Service Representative at Open Road Bmw
Antonio CarneiroAntonio Carneiro
Finance Manager at Open Road BmwFinance Manager at Open Road Bmw